Once an order has been
placed, an email will be sent to you confirming your purchase that includes the order number. If you do not
receive this email, or have questions about your order once it has been placed, please contact
Once your order has
been shipped, you will receive a notification email that contains the tracking information. Please allow at least
24 hours for USPS to update the tracking information. NOTE: Tracking information is
not always accurate, and once we ship your package, we are not responsible for the
shipment time and delivery. If you have questions about the location of your shipment, please
check with your local post office before contacting us.
Once you've receive your shipping notification email, that means your order has been dropped to the USPS office. Unfortunately, we don't have control once the packages are handed over, and most of the time USPS does not scan packages until the day they are being delivered. If you have specific questions about your order whereabouts, please contact your local USPS or sign up for notifications through text or email through the USPS tracking page.
We want you to be completely satisfied with your Make It Minnie items. If you have any issues with your purchase, please email firstname.lastname@example.org and we’ll help make it right.
Unworn and unwashed merchandise (excluding final sale items) can be returned WITHIN 30 DAYS of your item(s) delivery date. Make It Minnie does not offer refunds of any kind, ONLY STORE CREDIT.
PLEASE EMAIL HELLO@MAKEITMINNIE.COM WITH YOUR ORDER NUMBER TO INITIATE YOUR RETURN.
Jewelry must be in the original packaging and be unworn.
Clothing must be free of make up, perfume, deodorant, animal hair, and any other marks or stains. If an item is returned to us in a non-resellable condition, it will be returned to you at your cost.
Jewelry and clothing returns must be sent back to Make It Minnie within 30 days of your item(s) delivery date. Please ensure your package will arrive in time. If we do not receive your return within 30 days after it was delivered, it will not be accepted for store credit.
RETURN SHIPPING COST:
You are responsible for paying for your own shipping cost to return your item(s) back to Make It Minnie. Make It Minnie does not pay for return shipping or handling costs (unless the item(s) arrived damaged or it was a mistake on our part). We strongly recommend that you send your return(s) back with a tracking number. We are not responsible for any return packages lost in transit.
Once we receive your return back at Make It Minnie, it will be processed for store credit within 3-5 business days. After your return is processed, you will receive an email with your store credit information. Store credit does not have an expiry date.
We do not offer cash or credit/debit refunds. No exceptions. Only store credit is issued.
Due to the fast selling nature of our products, we do not offer exchanges. You are welcome to return your item for store credit to use towards the same item in a different size or color (if it's available). Otherwise, store credit can be used towards anything else on our website and it never expires.
FINAL SALE ITEMS:
All sale and clearance items are final sale. No exchange or store credit is given. Flash sale promotions are final sale.
Use a soft toothbrush to gently scrub your pieces clean.
Rinse in clean water!
Regardless of what silver is mixed with, it will tarnish. Being exposed to moisture, skin and the air causes a chemical reaction that gradually over time, oxidizes the silver metal turning it from shiny silver, to a light yellow/silver color. If you do not properly clean your pieces after this occurs, that yellow coloring will again gradually turn to black.
More specifically a chemical called hydrogen sulfide is the cause of the oxidation and discoloring of your silver. This chemical is found in many everyday items like wool, rubber, and foods like eggs and onions. It’s not harmful to you.
Moisture also causes your silver to slowly tarnish. Excessive contact with moisture will simply speed up the natural tarnishing of your pieces – similar to sulfide’s effect stated above. Avoiding moisture is a bit harder to accomplish but proper storage will definitely aid in minimizing this elements effects on your pieces.
The bottom line is that simply by wearing your Make It Minnie jewelry, the pieces will slowly tarnish. Don’t fret! Tarnishing is a natural effect with silver metals and is in no way permanently damaging to your jewelry.